Warranty Claim

Please complete the following so we may present it to the manufacturer and act on your behalf in an attempt to gain their approval for an exchange under the terms of their warranty. You may find it helpful to reference the warranty card that came with your mattress.

After we receive this completed form from you, our Customer Care team will review and see if it is necessary to send a third party representative to your home to inspect. This representative will then determine if your complaint is covered under the manufacturer’s warranty.

*Please note we are unable to assist with warranty claims for products purchased at other retailers. These must be handled either through the original retailer or the manufacture directly.

Name*
First Last
Address*
Street Address Address Line 2 City State ZIP Code
Contact Phone*
Contact Email*
Purchase Details
Your Receipt/Order No.*
Date of Purchase*
MM slash DD slash YYYY
Date of Delivery
MM slash DD slash YYYY
Brand of Mattress Purchased*
Type of Base I Purchased*
Other Details
Product Details
Was this a demonstration model?*
Is the law label attached?*
Replacement product for previous exchange?*
Is the mattress stained/soiled/dirty?*
Is the concern your having due to mattress sag?*
Measurement of 'sag':
*Be sure measurement was made using proper technique. Click here for inspection tutorial video.
Image Upload
Accepted file types: jpg, jpeg, png, gif.
Please provide images as they pertain to your potential claim/concern. Click here for inspection tutorial video and photo requirements.
What concerns are you having?*
Additional Comments:

Purchase Details

Product Details